You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t install the iOS 15.5 on my phone. It says I’m not connect to the internet even though I am.

I can’t instal the iOS 15.5 on my iPhone 7. It says I’m not conectted to the internet while I am.

iPhone 7

Posted on Jun 21, 2022 6:18 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 21, 2022 7:21 AM

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

 

👉 If you still don't have a 'service' after that, see -> iPhone 7 Repair Program for "No Service" Issues

iPhone 7 Repair Program for "No Service" Issues - Apple Support


Then try to update:  

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

 

You need about 7 GB device storage and good Wi-Fi.

If they are On, turn Off Hotspot & VPN.


 


1 reply
Question marked as Top-ranking reply

Jun 21, 2022 7:21 AM in response to Victorito93

Try first to optimize the range of the mobile network, see this Apple article:

If you see No Service or Searching on your iPhone or iPad

If you see No Service or Searching on your iPhone or iPad - Apple Support

 

👉 If you still don't have a 'service' after that, see -> iPhone 7 Repair Program for "No Service" Issues

iPhone 7 Repair Program for "No Service" Issues - Apple Support


Then try to update:  

See the following Apple articles:

Update your iPhone, iPad, or iPod touch

Update your iPhone, iPad, or iPod touch - Apple Support (IN)

 

If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad, or iPod touch won't update - Apple Support

 

You can do the update via PC, see this Apple article: Update software on iPhone, iPad or iPod touch in iTunes on PC

Update software on iPhone, iPad or iPod touch in iTunes on PC – Apple Support (UK)

 

If you have a Mac see this Apple article: Update your iPhone, iPad, or iPod touch with the Finder

Update your iPhone, iPad, or iPod touch with the Finder - Apple Support

 

You need about 7 GB device storage and good Wi-Fi.

If they are On, turn Off Hotspot & VPN.


 


I can’t install the iOS 15.5 on my phone. It says I’m not connect to the internet even though I am.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.