Hi,
I have an Apple TV model A1625 (4th Gen)
I want to download a new app but when I go to the App store I gat the message 'Cannot connect to the App store'
I've tried to logout and login again.
I'm comfortable that I know the password, I logged into here by typing in the password.
Not a apple user for anything else other than the Apple TV.
Any ideas?
Thanks
Apple TV HD, tvOS 15
if it was me then I would try to pull the plug on the appletv and wifi router and let them start up again and if that did not resolve it then I would Reset Apple TV - Apple Support
if it was me then I would try to pull the plug on the appletv and wifi router and let them start up again and if that did not resolve it then I would Reset Apple TV - Apple Support
Different applications use different ports: TCP and UDP ports used by Apple software products - Apple Support
Perhaps Port 80 was locked up by another application - turning the router off and on again would have released it.
It's mystifying sometimes, isn't it? The great thing is you've got it going!
That fixed it. Thank you.
I don't understand what it has to do with the wifi router but that was the problem.
Cannot connect to App Store on Apple TV
