My iPad will not update software above 12.5.5. What is the problem?

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Level 1

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How can I update my software above 12.5.5

iPad mini 6 Wi-Fi, Cellular

Posted on May 31, 2022 12:11 PM

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Answer 1

Top-ranking reply

Level 10

209,754 points

It depends on your iPad model. See this compatibility chart:

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Answer 2

Level 10

209,754 points

If you don't know how to identify your device, use these instructions:--> Identify your iPad model - Apple Support

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Answer 3

The problem is you own an old iPad, which lacks the RAM required to be able to update past iOS 12.5.5.

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