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Trying to set up apple watch

Hello there,

My original apple watch was lost and I am now using my husband, he has deleted his watch from his cloud and Apple ID and when I try to set it up on my phone it doesn't let me. It says

" If you were given this device or purchased send hand, please contact the owner to have them remove this device from their account."

So now we are stuck! Can anyone help??

Apple Watch, watchOS 4

Posted on May 31, 2022 8:00 AM

Reply
Question marked as Top-ranking reply

Posted on May 31, 2022 8:16 AM

The activation lock is still active.

Your husband has to follow all the steps on this page;

What to do before you sell, give away or trade in your Apple Watch

3 replies

Trying to set up apple watch

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