How do I request a refund on a purchase for an Apple Store app purchase I didn't authorize?
[Re-Titled by Moderator]
iPhone 13 Pro
If you got an email receipt, use the 'Report a Problem' link in it. Otherwise, click here and ask the iTunes Store staff for a refund.
(218548)
Hi Niel,
Thank you very much for answering my question and doing it very fast!
My son used my Apple Store account to buy an investment app with an in-app store buy with a $140 price tag.
The company doesn't have a listed phone number anywhere on the web, so I found an email for the company. Can you believe it's a Gmail account?
I sent them a message explaining everything and asked for a refund. I will take your advice and go to Apple with the receipt my son had printed out and hidden.
Your help is greatly appreciated.
Regards,
Tom
How do I request a refund for an Apple Store app purchase?
