You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XS storage taken up by "other"

Do someone know what is happening in my iphone xs? I have a problem where my storage is taken up by the other storage at first it was okay for me because it was just taking up only 50 gb something like that but now it’s taking up 217 gb and I don’t have a lot of apps and when im charging it the other system is upping to what do you think i can do here because i try all the ways to fix it


[Re-Titled by Moderator]

Posted on May 17, 2022 2:20 AM

Reply
Question marked as Top-ranking reply

Posted on May 17, 2022 2:49 AM

Keeping in mind that the “other" or "system data” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS/iPadOS itself, that space is automatically managed by the operating system and you can’t interact with it.

That said, if your device is running iOS/iPadOS 13.6.1 or later, see this support article: Clear Other storage on your iPhone or iPad - Apple Support

If you already tried (to no avail) those steps, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again.

If the issue persists, contact Apple Support directly, using this link: Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

May 17, 2022 2:49 AM in response to denmark81

Keeping in mind that the “other" or "system data” storage category is mostly filled with cache and system files created by Safari, the Mail app, other apps and iOS/iPadOS itself, that space is automatically managed by the operating system and you can’t interact with it.

That said, if your device is running iOS/iPadOS 13.6.1 or later, see this support article: Clear Other storage on your iPhone or iPad - Apple Support

If you already tried (to no avail) those steps, some benefits to reduce that space can be also obtained creating a full backup of your device, then restoring it to factory settings and, in the end, setting it up as new, as per these instructions: Restore your iPhone, iPad, or iPod to factory settings – Apple Support

When done, restore data from your previously made backup, then restart your device and check your device storage again.

If the issue persists, contact Apple Support directly, using this link: Get Support

Regards

Giulio

iPhone XS storage taken up by "other"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.