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You guys are taking my money without I buy anything or did any subscription this month you guys charged me 5.99 today and I didn’t use the App Store or nothing, and 19 dollar the other day I want my money back please
geisa2525 Said:
"Taking my money without I buy anything : You guys are taking my money without I buy anything or did any subscription this month you guys charged me 5.99 today and I didn’t use the App Store or nothing, and 19 dollar the other day I want my money back please"
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Contact Apple Support:
Take this up with Apple Support directly.
Go Here: If you See 'apple.com/bill' on your Billing Statement - Apple Support
Call Apple Support:
For Financial Assistance, contact Apple Support. We are not Apple. This is a User-to-User forum. Apple barely reads these forums as it is. So, call Apple Support. Inform the Apple Rep of what is going on here. They’ll see this from their side of the call and will run you through the fix. Apple would likely see thing in your PurchaseHistory. If need be, perform a Screen Sharing Session with the Apple Rep.
Apple’s Contact Information:
Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)
Screenshare with the Apple Rep
To easily show the Apple Rep what is going on here, request a prompt for a screensharing session with the Apple Rep. That will allow them to see this firsthand, and upfront. Show this user through screensharing your Mac. Show them any paperwork or hover over something, through screensharing your iPhone.
Learn More at my User Tips:
geisa2525 Said:
"Taking my money without I buy anything : You guys are taking my money without I buy anything or did any subscription this month you guys charged me 5.99 today and I didn’t use the App Store or nothing, and 19 dollar the other day I want my money back please"
-------
Contact Apple Support:
Take this up with Apple Support directly.
Go Here: If you See 'apple.com/bill' on your Billing Statement - Apple Support
Call Apple Support:
For Financial Assistance, contact Apple Support. We are not Apple. This is a User-to-User forum. Apple barely reads these forums as it is. So, call Apple Support. Inform the Apple Rep of what is going on here. They’ll see this from their side of the call and will run you through the fix. Apple would likely see thing in your PurchaseHistory. If need be, perform a Screen Sharing Session with the Apple Rep.
Apple’s Contact Information:
Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. And that makes sense, because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get thorough :)
Screenshare with the Apple Rep
To easily show the Apple Rep what is going on here, request a prompt for a screensharing session with the Apple Rep. That will allow them to see this firsthand, and upfront. Show this user through screensharing your Mac. Show them any paperwork or hover over something, through screensharing your iPhone.
Learn More at my User Tips:
First, this is a user-to-user forum. No one here (with VERY limited exceptions) works for Apple. We did not take your money and have no control over that issue, For all billing inquiries and refund requests, use this link:
Subscriptions and Billing - Official Apple Support
Taking my money without I buy anything
