You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad crashes on update

My iPad generation 8 says press Home Screen to update when I turn it on. It won’t let me bypass it.

When I do it almost immediately crashes and asks for a passcode but the screen is frozen. A hard reset takes me back to the same screen.

Any ideas please?

Posted on May 3, 2022 11:23 AM

Reply
Question marked as Top-ranking reply

Posted on May 3, 2022 2:31 PM

See this Apple article: If your iPad won't turn on or is frozen

If your iPad won't turn on or is frozen - Apple Support



1 reply

iPad crashes on update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.