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📢 Newsroom Update
The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
Bought a refurbished iPad pro 9.7 but passcode was lost, so followed prompts to restore iPad. When I pushed the top on/off button and volume button on side top to restart after plugging it into my computer, the apple logo comes up briefly but then the iPad/restore message comes back. It won't allow me to restore? or get new passcode to access the iPad?
Follow the steps here carefully: link-> If you forgot your iPad passcode - Apple Support
If it keeps telling you it needs a passcode, then you are doing it wrong. The iPad should boot up into recovery mode, and and iTunes or Finder should then offer to restore it.
Follow the steps here carefully: link-> If you forgot your iPad passcode - Apple Support
If it keeps telling you it needs a passcode, then you are doing it wrong. The iPad should boot up into recovery mode, and and iTunes or Finder should then offer to restore it.
Trying to restore new iPad because passcode was lost, not allowing me to?
