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Help! Find My Ipad is turned on and I cannot remember my passcode. How do I reset it?

Help! Find My Ipad is turned on and my 8yr old daughter thought she would be clever and change the appleID passcode and now cannot remember what she chose. How do I reset it?

Posted on May 1, 2022 7:22 AM

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Question marked as Top-ranking reply

Posted on May 1, 2022 12:28 PM

You are welcome. Did you try the forgot password steps I posted above?


If necessary, if you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -



3 replies
Question marked as Top-ranking reply

May 1, 2022 12:28 PM in response to Readytothrowoutthewindow

You are welcome. Did you try the forgot password steps I posted above?


If necessary, if you are the original owner, contact Apple. Apple can remove the ID  if provided the required paperwork to include the original purchase receipt with the serial number on it. 


Request additional support for unlocking your device.    -


You used to be able to take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened) and have them remove the ID. This may have changed, so call the store before going to make sure they can help.


Genius Bar Reservation and Apple Support Options - Apple.   -



May 1, 2022 7:28 AM in response to Readytothrowoutthewindow

The Apple ID password?


Enter the Apple (iCloud) ID, and click Forgot Password. See if you can get a Rescue or Notification email option if necessary. Link to contact Apple Support at the end of the 2nd article.


Apple ID - Manage  -     


Apple ID – Forgot Password  *      


or the passcode?


See the Apple Support article(s) below for IOS 15.2 or later..


Passcode - How to reset your iPhone, iPad, or iPod touch when you forgot your passcode (IOS 15.2 or later).  *


ASC YouTube for how to restore your iPhone if you forgot your passcode - Apple Support.  -


See the Apple Support article(s) below for earlier than IOS 15.2 . 


Passcode - If you forgot the passcode for your iPad or your device is disabled.     *

Help! Find My Ipad is turned on and I cannot remember my passcode. How do I reset it?

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