You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

App store

It says my account is disabled from AppStore and iTunes and I can’t even update my apps how did this happen and how do I get it un-disabled??

Posted on May 1, 2022 12:02 AM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2022 3:03 AM

This is a user to user support forum, so we do not know why it was locked.


If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

1 reply
Question marked as Top-ranking reply

May 1, 2022 3:03 AM in response to alayna24

This is a user to user support forum, so we do not know why it was locked.


If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

App store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.