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Hello,
My Touch Bar on MacBook Pro 15 inches 2017 Intel Core i7 / MacOS Mojave 10.14.6 is not suddenly not working anymore. Options and suggested do appear but when I click anywhere, the text is boxed (see attached pic) and nothing happens.
Even basic operations (Esc, sound.. do not work anymore).
I already restarted my Mac, killed Touch Bar in Activity Monitor, in vain.
Any ideas?
Thank you very much
MacBook Pro 15″, macOS 10.13
eminparis wrote:
Hello,
My Touch Bar on MacBook Pro 15 inches 2017 Intel Core i7 / MacOS Mojave 10.14.6 is not suddenly not working anymore. Options and suggested do appear but when I click anywhere, the text is boxed (see attached pic) and nothing happens.
https://discussions.apple.com/content/attachment/5722ffdb-dca7-428e-8b1f-ce5a075f4a78
https://discussions.apple.com/content/attachment/d54b45d7-7541-4a2b-986f-9a11786c15bc
Even basic operations (Esc, sound.. do not work anymore).
I already restarted my Mac, killed Touch Bar in Activity Monitor, in vain.
Any ideas?
Thank you very much
The best you can do on the Intel Mac
Try resetting the SMC How to reset the SMC of your Mac - Apple Support
Try resetting NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support
(get at least two-three rounds of the chimes when holding the NRAM Reset)
you can try making changes in >System Preferences>Keyboard >make changes to compare your results Touchbar
if no resolve it typically indicates a hardware issue—
n or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
https://locate.apple.com/country
eminparis wrote:
Hello,
My Touch Bar on MacBook Pro 15 inches 2017 Intel Core i7 / MacOS Mojave 10.14.6 is not suddenly not working anymore. Options and suggested do appear but when I click anywhere, the text is boxed (see attached pic) and nothing happens.
https://discussions.apple.com/content/attachment/5722ffdb-dca7-428e-8b1f-ce5a075f4a78
https://discussions.apple.com/content/attachment/d54b45d7-7541-4a2b-986f-9a11786c15bc
Even basic operations (Esc, sound.. do not work anymore).
I already restarted my Mac, killed Touch Bar in Activity Monitor, in vain.
Any ideas?
Thank you very much
The best you can do on the Intel Mac
Try resetting the SMC How to reset the SMC of your Mac - Apple Support
Try resetting NVRAM/PRAM Reset NVRAM or PRAM on your Mac - Apple Support
(get at least two-three rounds of the chimes when holding the NRAM Reset)
you can try making changes in >System Preferences>Keyboard >make changes to compare your results Touchbar
if no resolve it typically indicates a hardware issue—
n or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment
Make an appointment for a "hardware issue"
Genius Bar Reservation and Apple Support Options - Apple
Outside the USA
https://locate.apple.com/country
For info, as it could help others, I found the issue : somehow voice over accessibility feature was turned on. Turning it off again in Preferences solved the issue.
Touchbar not working.
