Trying to update my Iphone 13 without success and my error code (4000) is not listed. What am I to do?

Trying to update my Iphone 13 without success and my error code (4000) is not listed. What am I to do?

iPhone 13

Posted on Apr 23, 2022 04:45 PM

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Question marked as Top-ranking reply

Posted on Apr 26, 2022 02:48 AM

Have you try a different Apple USB cable?


Try this -> Go to Settings ->

(1) Display and Brightness  -> Auto-Lock set to Never.

(2) Face ID & Password  -> turn Password Off


Remove VPN if necessary.

6 replies

Apr 23, 2022 11:58 PM in response to Willisreed19

See this Apple article: If you see an error when you update or restore your iPhone, iPad, or iPod

If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support (SG)

Guess you use a Windows PC, if so check the AV & Firewall you use on the PC. 

Disable all AV & Firewalls temporarily while you restore & update your apple device.

If they are On, turn Off Hotspot & VPN. 

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Trying to update my Iphone 13 without success and my error code (4000) is not listed. What am I to do?

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