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While I was on my IMac , the screen suddenly turned off, and it shut down. I waited a day and a half and it turned on again. Then 2 days ago it suddenly shut off again while I was on it. I have been trying to turn it on, checking the power source, and then I let it be. None of these have worked and I was wondering if anyone had a solution to this dilemma.
iMac 24″, macOS 12.1
It's 24" using Mac OS 12.1? If that info is correct, please update Mac OS to Mac OS 12.3 and then retest. If that does not work, please do the following:
It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community
It's 24" using Mac OS 12.1? If that info is correct, please update Mac OS to Mac OS 12.3 and then retest. If that does not work, please do the following:
It will help us get a good idea of what is causing your problem if you provide a report of your system, that way we do not have to play 20 questions with you. The report we are requesting does NOT provide any personal information and is extremely safe to use. Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.
When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again.
For instructions on how to download your EtreCheck report and attach it to your reply to this message please click How to use the Add Text Feature When Post… - Apple Community
My IMac shut of twice
