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Level 1

1 points

i cant even turn off my iphone 12 promax

my passcode wont work phone says GHI through siri wont turn off

iPhone 12 Pro Max, iOS 15

Posted on Apr 22, 2022 9:00 AM

Top-ranking reply

Level 10

212,630 points

Posted on Apr 22, 2022 9:04 AM

Force restart your phone:

Press and quickly release VOLUME UP
Press and quickly release VOLUME DOWN
Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off" if it appears

The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.

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