You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Double Charged

I signed up for the 5GB for $.99 then was told I was running out of room and needed to upgrade to 100GB for $1.99 now I am being charged for both. I thought once I signed up for the larger product that the lower fee would be automatically remove. What needs to happen to make this correct? Have had the larger storage for approx. 3 months

Posted on Apr 6, 2022 5:02 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 6, 2022 5:23 AM

Use these instructions:--> Request a refund for apps or content that you bought from Apple - Apple Support.

Apple will judge (and let you know via email) if your request is eligible for a refund.

Regards

Giulio


1 reply

Double Charged

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.