You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My app tracking is grayed out

My app tracking has been grayed out for months and I’m of age and my phone isn’t Company owned it’s my personal phone, I’ve tried waiting nothing works

Posted on Mar 30, 2022 8:40 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 30, 2022 9:01 PM

Alexis9273 Said:

"My app tracking is grayed out: My app tracking has been grayed out for months and I’m of age and my phone isn’t Company owned it’s my personal phone, I’ve tried waiting nothing works"

-------


Why the Error?:



Screen Time Restrictions:

This a company-owned device. So, the company has placed restrictions on it. Talk to your supervisor, requesting assistance with this. You are not be able to change this on your own, given it is owned by the company.

Scroll Down: As it Reads: "This setting cannot be changed because your Apple ID does not meet the minimum age requirements."


Screenshot:

1 reply
Question marked as Top-ranking reply

Mar 30, 2022 9:01 PM in response to Alexis9273

Alexis9273 Said:

"My app tracking is grayed out: My app tracking has been grayed out for months and I’m of age and my phone isn’t Company owned it’s my personal phone, I’ve tried waiting nothing works"

-------


Why the Error?:



Screen Time Restrictions:

This a company-owned device. So, the company has placed restrictions on it. Talk to your supervisor, requesting assistance with this. You are not be able to change this on your own, given it is owned by the company.

Scroll Down: As it Reads: "This setting cannot be changed because your Apple ID does not meet the minimum age requirements."


Screenshot:

My app tracking is grayed out

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.