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iPad doesn’t respond

My iPad is frozen and my on/off button is broken. How can I restart it?

iPad Pro, iPadOS 15

Posted on Mar 29, 2022 4:45 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2022 4:58 PM

It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons. 


Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery and forced-restart actions. Sooner or later, as now, you will encounter a situation from which you cannot recover.


Until repaired, you will not be able to force a system restart.

3 replies
Question marked as Top-ranking reply

Mar 29, 2022 4:58 PM in response to Larryf954

It is a common misconception that an iPad (or iPhone) can remain fully functional with damaged or defective physical buttons. 


Whilst Accessibility features (such as assistive touch) can be used to augment the User Interface, these features cannot be used as a substitute for physical button sequences that must be used to trigger system recovery and forced-restart actions. Sooner or later, as now, you will encounter a situation from which you cannot recover.


Until repaired, you will not be able to force a system restart.

iPad doesn’t respond

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