You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Having issues pairing my Apple Watch to my new iPhone. I don’t remember the password info

how do I get my Apple Watch to pair to my new iPhone?? Once it’s paired it asks for my Apple ID and password. I don’t remember that information. So right now my Apple Watch is locked. Can you help me??


iPhone 13 Pro Max, iOS 15

Posted on Mar 29, 2022 4:42 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 29, 2022 4:44 AM

You can ask apple to remove the activation lock online on this page;

Remove the Activation Lock Here.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

1 reply
Question marked as Top-ranking reply

Mar 29, 2022 4:44 AM in response to DawnEberts73

You can ask apple to remove the activation lock online on this page;

Remove the Activation Lock Here.

Or this;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

Having issues pairing my Apple Watch to my new iPhone. I don’t remember the password info

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.