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find my friends cannot connect to server

my daughter is leaving on a trip and her phone states "cannot find server" we cannot see her. how do we fix this.


iPhone X

Posted on Mar 23, 2022 11:44 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 24, 2022 11:36 AM

Greetings, kffuqu001.


Since your daughter is unable to connect to Find My Friends, start by restarting the iPhone: Restart your iPhone 


Then, ensure that iOS is up-to-date: Update your iPhone, iPad, or iPod touch 


Finally, ensure that the location is shared using the following steps: 


“Share your location

When Share My Location is turned on, you can share your location with friends, family, and contacts from your iPhone, iPad, or iPod touch with Find My. You can also share your location in the Find People app on watchOS 6 or later with Apple Watch models that have GPS and cellular and are paired with your iPhone.

If you already set up Family Sharing and use Location Sharing, your family members automatically appear in Find My.

You can also share your location in Messages.

Share with people

  1. Open the Find My app and select the People tab.
  2. Select Share My Location or Start Sharing Location.
  3. Enter the name or phone number of the person you want to share your location with.
  4. Select Send.
  5. Choose to share your location for One Hour, Until End of Day, or Share Indefinitely.
  6. Select OK.

When you share your location with someone, they have the option to share their location back.” Find friends and share your location with Find My


We hope this helps! 


Sincerely.

2 replies
Question marked as Top-ranking reply

Mar 24, 2022 11:36 AM in response to kffuqu001

Greetings, kffuqu001.


Since your daughter is unable to connect to Find My Friends, start by restarting the iPhone: Restart your iPhone 


Then, ensure that iOS is up-to-date: Update your iPhone, iPad, or iPod touch 


Finally, ensure that the location is shared using the following steps: 


“Share your location

When Share My Location is turned on, you can share your location with friends, family, and contacts from your iPhone, iPad, or iPod touch with Find My. You can also share your location in the Find People app on watchOS 6 or later with Apple Watch models that have GPS and cellular and are paired with your iPhone.

If you already set up Family Sharing and use Location Sharing, your family members automatically appear in Find My.

You can also share your location in Messages.

Share with people

  1. Open the Find My app and select the People tab.
  2. Select Share My Location or Start Sharing Location.
  3. Enter the name or phone number of the person you want to share your location with.
  4. Select Send.
  5. Choose to share your location for One Hour, Until End of Day, or Share Indefinitely.
  6. Select OK.

When you share your location with someone, they have the option to share their location back.” Find friends and share your location with Find My


We hope this helps! 


Sincerely.

find my friends cannot connect to server

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