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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Good afternoon,
Yesterday I discovered that all videos older than one year have disappeared from my phone. They are not in the "video" folder, they are not in the main album. I don't understand what happened, recently everything was available. I'm very worried because there are all the videos of my newborn daughter, the whole life. In Icloud the same situation. Is there any possibility to solve this?
iPhone 13 Pro Max, iOS 15
If you can access a laptop sign into your iCloud.com and look at Photos to see if the videos are there.
If they are then you must have iCloud Photos turned on but you may also have Optimise Storage turned on.
If you can access a laptop sign into your iCloud.com and look at Photos to see if the videos are there.
If they are then you must have iCloud Photos turned on but you may also have Optimise Storage turned on.
Lost videos
