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Can't receive SMS texts from one person

Hi

I have an Iphone 8 and I cant receive SMS messages from one person. I have tried the following fixes


  1. deleted the contact and added them back
  2. updated the phone so everything is current
  3. Deleted the conversation
  4. closed all the apps
  5. restarted the phone
  6. reset the network on the phone
  7. double checked the contact information is correct
  8. checked i am not blocking them


We can call each other just fine and they are receiving my texts but I am not getting their texts back.


Any suggestion on what is the problem?


Thank you

iPhone 8, iOS 15

Posted on Mar 19, 2022 4:12 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 19, 2022 4:15 PM

Contact your carrier. SMS is a carrier feature and they will need to troubleshoot the problem. Let them know that you can send but not receive. They may need to reset your SMS plan on your account.

1 reply

Can't receive SMS texts from one person

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