2014fn wrote:
• Hiya, I have a few questions about the trade-in process:
When does the box that you put your old device in arrive? I know on the webpage that it says you have 14 days, but does that mean from the day you place the order, or from the day you receive your new device?
• What carrier does the online trade-in process use and how long does it take to get a quote back?
• Not necessary, but what's been your experience with online trade-in?
I know the trade-in process is in a few countries, but I'm looking for the input from those based in the USA/California for this
Thank you!
Trade-in is third party—
see the FAQ for more info: Apple Trade In - Apple
The box arrives when it arrives, say within the week.
Quotes are done on-line, after you send it in you get a confirmation on the quote.
The 14 days start when you receive the box, the only limit to the 14 days is the on-line quoted price and this being used against the total cost of the new machine. This trade in quote/value is subject to final inspection no matter what anyway.
Even if you do not return the box with in the 14 days to be applied to the new purchase, you receive a giftcard for the same value that can be be used after the purchase.
Different carriers are used, so no specific carrier can be named.
I will say with delays in shipping being witnessed, it is unrealistic to think your new Mac will arrive with the same 14 day window.
According to the FAQ notebook computers can be traded in at the Apple store directly. If the Mac happens to be in stock at the Apple store—this would be the ideal situation. Call your local store for corroboration on this over the counter trade-in is applicable at your local store.
