Got an old ipad

I got an old ipad and the original owner deleted it from his devices but on the set-up it is on activation lock with his apple ID. I cannot use my own. Any ideas on getting past this?

Thanks,

Melissa



Posted on Mar 7, 2022 05:49 PM

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Posted on Mar 7, 2022 05:52 PM

His removal of it didn't get processed properly. Tell him to click here and submit an unlock request.


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Got an old ipad

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