You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

my computer is not charging- showing red and when I shut it down I now have black screen

my computer was plugged in and kept loosing the charge until is showed red and then went black while plugged in


Posted on Mar 4, 2022 8:47 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2022 8:54 PM

annalee26 Said:

"my computer was plugged in and kept loosing the charge until is showed red and then went black while plugged in"

-------


All is Fine: This is normal, particularly when a battery is down to 10%. So, unplug it, and plug it back in. It might take a moment to get the charging back. If you cannot get a continuation to charge, then power it off, letting it charge for a couple of hours.

1 reply
Question marked as Top-ranking reply

Mar 4, 2022 8:54 PM in response to annalee26

annalee26 Said:

"my computer was plugged in and kept loosing the charge until is showed red and then went black while plugged in"

-------


All is Fine: This is normal, particularly when a battery is down to 10%. So, unplug it, and plug it back in. It might take a moment to get the charging back. If you cannot get a continuation to charge, then power it off, letting it charge for a couple of hours.

my computer is not charging- showing red and when I shut it down I now have black screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.