I've lost my AOL account and can't bring it back in

Hi I'm Steve


Following the standard advice about problems with AOL mail not working properly via my mac mail, I deleted the AOL account and attempted to re-enter it but am now getting "unable to verify the username or password" message.

My iMac is 11 years old and I am led to believe that this is the root of the problem - something about my Mail app being too old for the AOL system to accept. Does anybody know a work around so i can view my AOL emails in Mac mail again?



iMac 21.5″, macOS 10.13

Posted on Mar 2, 2022 09:36 AM

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Posted on Mar 2, 2022 09:46 AM

stevehutch50 wrote:

Hi I'm Steve

Following the standard advice about problems with AOL mail not working properly via my mac mail, I deleted the AOL account and attempted to re-enter it but am now getting "unable to verify the username or password" message.
My iMac is 11 years old and I am led to believe that this is the root of the problem - something about my Mail app being too old for the AOL system to accept. Does anybody know a work around so i can view my AOL emails in Mac mail again?


You will need to contact AOL or look at their support site to troubleshoot, since it can't verify your user account.

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Question marked as Top-ranking reply

Mar 2, 2022 09:46 AM in response to stevehutch50

stevehutch50 wrote:

Hi I'm Steve

Following the standard advice about problems with AOL mail not working properly via my mac mail, I deleted the AOL account and attempted to re-enter it but am now getting "unable to verify the username or password" message.
My iMac is 11 years old and I am led to believe that this is the root of the problem - something about my Mail app being too old for the AOL system to accept. Does anybody know a work around so i can view my AOL emails in Mac mail again?


You will need to contact AOL or look at their support site to troubleshoot, since it can't verify your user account.

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I've lost my AOL account and can't bring it back in

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