Icloud
My son has forgotten his iCloud and password it’s in for a repair how can I sign out so they tec company can repair the iPad
iPad Pro 11-inch Wi-Fi, Cellular
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If the AppleID credentials have been forgotten, you must first recover the AppleID and associated Password. These can be recovered here:
To recover your credentials, you’ll need access to any one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
If you forgot your Apple ID - Apple Support
More information about recovery of your AppleID password:
If you forgot your Apple ID password - Apple Support
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:
When you have recovered the AppleID credentials, this support page describes the method by which the Activation Lock can be removed when you don’t have access to the device itself: