theres an update but unable to download???

I have 10.15.7 Catalina but am unable to download Monterey. I reset my NVRAM and went into recovery mode and ran first aid to no avail. When I go into system preferences and check for updates it just keeps checking for updates and never comes up with anything. Any thoughts?


iMac 27″, macOS 10.15

Posted on Feb 24, 2022 01:25 PM

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Question marked as Top-ranking reply

Posted on Feb 24, 2022 02:41 PM

Hi,


If Sys Prefs > Software Update doesn't come up with anything, it's likely there is no OS upgrade for your Mac. Go to the Apple Menu > About This Mac to find out exactly which Mac you have, then check the following link to see if your Mac is on the list of compatible computers, and if it is, you can get Monterey from there: How to upgrade to macOS Monterey - Apple Support.

2 replies
Question marked as Top-ranking reply

Feb 24, 2022 02:41 PM in response to roadrunner999

Hi,


If Sys Prefs > Software Update doesn't come up with anything, it's likely there is no OS upgrade for your Mac. Go to the Apple Menu > About This Mac to find out exactly which Mac you have, then check the following link to see if your Mac is on the list of compatible computers, and if it is, you can get Monterey from there: How to upgrade to macOS Monterey - Apple Support.

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theres an update but unable to download???

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