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Apple watch series 5 activity ring is not working

My apple watch activity ring is not working. I rang the help desk who advised to update the software in both phone and the watch. After doing so, the problem still exists.

Very frustrating. Bad product

It does not even show the minutes on the watch. I have to go the phone to see the minutes used.

The green ring does not move at all after I have updated the software.

It was moving for like 3-5 minutes only before the update. Now it does not move at all.


Apple Watch Series 5, watchOS 8

Posted on Feb 12, 2022 9:19 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 13, 2022 3:11 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 13, 2022 3:11 PM in response to Blaisey97

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup just created. This should result in no loss of data. It deletes all temp and corrupted files and re-indexes the file system.

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Apple watch series 5 activity ring is not working

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