You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone is Lock to Activation lock I this guys selling to ME ang It lock NO sim card it activation lock so I dont NO How to fix this problem so Pls Help if can

My iPhone is Lock to Activation lock this guys selling to ME ang It lock NO sim card it activation lock so I dont NO How to fix this problem so Pls Help if can

Posted on Feb 8, 2022 11:32 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 8, 2022 11:38 PM

Phones are locked to the AppleID of the "rightful owner" (first ever, or later owners). You have hit the "activation lock" because the seller did not release the device from his/her AppleID.


Either have the seller release it or just get your money back if they do not want to (or cannot because they do not have the rightful-owner information).

3 replies
Question marked as Top-ranking reply

Feb 8, 2022 11:38 PM in response to kepaz18

Phones are locked to the AppleID of the "rightful owner" (first ever, or later owners). You have hit the "activation lock" because the seller did not release the device from his/her AppleID.


Either have the seller release it or just get your money back if they do not want to (or cannot because they do not have the rightful-owner information).

My iPhone is Lock to Activation lock I this guys selling to ME ang It lock NO sim card it activation lock so I dont NO How to fix this problem so Pls Help if can

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.