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My iPhone 11 has died. Replaced with new ipone13 but cannot set it up and transfer data from old phone. What do I do
annaliece33 wrote:
please help ASAP
OK, here’s your help, but you may not like it.
The iPhone you purchased is Activation Locked. Perhaps the previous owner stole it if that person is not available to help you.
The original owner must release the Activation Lock or the iPhone will remain useless forever. Get a refund if possible.
This explains.
Use your latest iPhone 11 backup. That’s exactly why creating backups is so important.
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
So I have a new iPhone 11 but the owner how I bought it from still has find my iPhone and so it won’t let me sign in and telling me I have to contact the owner to delete it when I don’t have info from the owner
please help ASAP
iCloud has backed up data but can’t activate iPhone 13. We are traveling and don’t have passwords with us. Any easy way
My iPhone 11 has died. I have bought a new iPhone 13 but cannot set it up conventionally by transferring the data from my old phone because it has died. What should I do to get my new iPhone set up
