Unable to use 3 months of subscription
Tried to connect with apple support but no help as of now
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The extended free trial offer from Apple is for buying a new iPhone, iPad, iPod touch, Apple TV box, or Mac. What is your eligible device?
Try these resources:
Read here how to redeem: Apple TV+ offer - Apple
Read here about the conditions: Apple TV+ offer - Terms and conditions - Apple
Read here if you have trouble redeeming: If you can't redeem your promotion for an Apple subscription - Apple Support
If your eligible device is a Mac: users have to additionally sign in to the TV app (menu Account), for the redeem option to appear.