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phone repair

i don’t have coverage and my camera on iphone 12 pro max is broken, what do i do? thank

iPhone 12 Pro Max, iOS 15

Posted on Jan 25, 2022 7:20 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 25, 2022 7:33 PM

▷ If the camera or flash on your iPhone, iPad, or iPod touch isn't working.


Service options:

▷ Start a service request. 


Our guarantee after service


We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.

▷ Read the Apple Repair Terms and Conditions

▷ Read the Apple privacy policy

2 replies
Question marked as Top-ranking reply

Jan 25, 2022 7:33 PM in response to fayth290

▷ If the camera or flash on your iPhone, iPad, or iPod touch isn't working.


Service options:

▷ Start a service request. 


Our guarantee after service


We guarantee our service, including replacement parts, for 90 days or the remaining term of your Apple warranty or AppleCare plan coverage, whichever is longer. We offer this whenever you get service from us or from an Apple Authorized Service Provider. This is in addition to rights provided by consumer law.

▷ Read the Apple Repair Terms and Conditions

▷ Read the Apple privacy policy

Jan 25, 2022 7:36 PM in response to fayth290

You can live with it, or get it repaired. Not sure what the cost is, although the conventional thinking is that it requires Apple's out of warranty replacement price. But it's theoretically possible for just the camera to be repaired, and this support article hints that it can be done.


About genuine iPhone cameras - Apple Support
If you need to replace your iPhone camera, it's important for certified technicians who use genuine Apple camera parts to repair it.

Only technicians who have completed Apple service training and who use Apple genuine parts and tools should replace iPhone cameras. These service providers include: Apple, Apple Authorized Service Providers, or Independent Repair Providers using genuine Apple parts. Replacements not performed by Apple, authorized service providers, or certified technicians might not follow proper safety and repair procedures and could result in improper function or issues with image quality or overall device safety. Apple camera parts are designed to fit precisely within the device. Additionally, repairs that don't properly replace screws or cowlings might leave behind loose parts that could damage the battery, cause overheating, or result in injury.

Depending on your location, you can get your iPhone camera replaced—in or out of warranty—by visiting an Apple Store or Apple Authorized Service Provider, or by shipping your iPhone to an Apple Repair Center. Independent Repair Providers* also offer genuine parts by trained technicians for out-of-warranty camera replacements.

phone repair

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