You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

TikTok and ByteDance Ltd. apps are no longer available in the United States, and visitors to the United States might have limited access to features. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Passcode reset

my I phone has software issue and visited to apple store and they restored new software . After that it is showing enter old passcode and it has only 4 digit option , before I have using a 6 digit passcode . I can’t enter my old 6 digit password and all my photos and data in iCloud pls help

Posted on Jan 23, 2022 12:06 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 23, 2022 12:13 PM

To erase the passcode you will need to restore the device. That will not affect any data you have in iCloud. See the instructions here, If you forgot your iPhone passcode - Apple Support

1 reply

Passcode reset

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.