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Frozen iphone stuck on app screen and won't shut off

My iphone is frozen on app screen, when you press app it gives you 3 selections 1. Remove app 2. Share app 3. Edit Home Screen? And I am unable to turn it off. Tried it the normal way. Pressing the buttons on the sides of the phone as usual. Don't know what else to do.

Posted on Jan 17, 2022 5:54 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2022 6:04 PM

Depending on your iPhone model:


On an iPhone 8 or later (including the original SE and SE 2020):

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off"


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.


1 reply
Question marked as Top-ranking reply

Jan 17, 2022 6:04 PM in response to cjo64

Depending on your iPhone model:


On an iPhone 8 or later (including the original SE and SE 2020):

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds), ignoring "slide to power off"


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


  • On an iPhone 7 or iPhone 7 Plus: Press and hold both the Side and Volume Down buttons for at least 10 seconds, until you see the Apple logo.
  • On an iPhone 6s and earlier, iPad, or iPod touch: Press and hold both the Home and the Top (or Side) buttons for at least 10 seconds, until you see the Apple logo.


Frozen iphone stuck on app screen and won't shut off

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