Public Wifi connection
I have a MacBook and when I try to connect to the airport wifi, it will not load into the other page for me to accept the terms and conditions.
MacBook Pro 13″, macOS 11.4
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I have a MacBook and when I try to connect to the airport wifi, it will not load into the other page for me to accept the terms and conditions.
MacBook Pro 13″, macOS 11.4
If the airport's Wi-Fi uses a captive portal, your Mac will first attempt to access the portal via a non-HTTPS website (captive.apple.com) to determine if that captive portal exists. It does this by trying to access the Apple servers. If it is successful, then no captive portal was found. If not, then the Apple Captive Network Assistant popup (basically a Safari mini-browser window) is trigged and the actual captive portal's sign-in page is displayed within that popup. At least, that is how it is supposed to work.
Ref: Captive Network Portal Behavior - Wireless Broadband Alliance
To resolve this issue, try the following:
If the airport's Wi-Fi uses a captive portal, your Mac will first attempt to access the portal via a non-HTTPS website (captive.apple.com) to determine if that captive portal exists. It does this by trying to access the Apple servers. If it is successful, then no captive portal was found. If not, then the Apple Captive Network Assistant popup (basically a Safari mini-browser window) is trigged and the actual captive portal's sign-in page is displayed within that popup. At least, that is how it is supposed to work.
Ref: Captive Network Portal Behavior - Wireless Broadband Alliance
To resolve this issue, try the following:
Did you open Safari, or your default web browser. Did a page load up?
Additional note: You posted in the AirPort category, Airport refers to a discontinued line of Wireless Access Points from Apple, not an Airport, as in where you get on a plane.
Public Wifi connection