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Apple id is a Verizon.net email that told is not supported anymore: Do I need to create new id & will my data associated be lost?
Chat support told me need to create new Apple ID and will loose all data associated with the original id. Help!
If you have changed your ID, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support. *
If you have changed your ID, have you followed the steps in this article? Make sure you turn of Find My Phone before signing out of the old ID. Once signed out and Find My Phone is off, then sign in with the new ID, then turn Find My Phone back on.
What to do after you change your Apple ID or password - Apple Support. *
Hi Needinghelp22,
Thank you for using Apple Support Communities. We understand that your Apple ID is an email address that Verizon does not support anymore and we'd like to help.
As long as you know your Apple ID password, you should be able to change the email address associated with your Apple ID by following the steps here: Change your Apple ID - Apple Support
You will need to receive a verification code to your new email address to verify the change, so make sure you choose the correct email address.
We hope this helps.
Cheers!
Hi 1ssmith,
Thanks for your reply and assistance. I went to the Change Apple ID page and changed my email associated to the id. My account information is there.
However, two related issues:
1- on my iphone and iPad’s Apple ID SETTINGS, the previous Verizon.net address is showing under my “logo”name, even with the updated id/new email listed for “REACHABLE AT”.
2- SETTINGS is giving me a prompt “Update Apple ID Settings, Some account services require you to sign again”. When I touch “Continue” it asks for the Verizon.net id password and I get “Verification Failed, an unknown error occurred”. No option to use the updated id. Btw, I did not change the password with the updated Apple email id.
Even to sign up to this page, my previous Verizon id appears but at least it gives the option to use my updated id.
See Lawrence Finch's answer to you from yesterday in this thread:
I have a Verizon email address - and it i… - Apple Community
Thanks so much Eric Root! I followed the directions on the what to do after Apple ID change and it worked. Seems so simple but for a non techie like me it’s such great help.
You are welcome.
Verizon.net and aol issue.
