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Hi ! I recently got a new one and they transferred my number onto it. However, it says there was an error and activation unsuccessful for my iMessage and FaceTime so I can not receive messages unless I’m connected to my email and FaceTimes. I tried turning off iMessage and FaceTime and restarting my phone but it did not work. I also just updated my phone to the newest update.
iPhone 11, iOS 15
See the Apple Support article(s) below.
Messages - If you get an error when trying to activate iMessage or FaceTime. *
If you can’t turn on or sign in to iMessage or FaceTime. *
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a forced restart. See the section towards the end of the article.
Reset Device. -
If necessary
Hard reset. -
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *
Backup - Restore your device from an iCloud or iTunes backup. *
See the Apple Support article(s) below.
Messages - If you get an error when trying to activate iMessage or FaceTime. *
If you can’t turn on or sign in to iMessage or FaceTime. *
Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a forced restart. See the section towards the end of the article.
Reset Device. -
If necessary
Hard reset. -
Do a backup and try a factory reset. Then restore from your backup.
Restore - If you see an error when you update or restore your iPhone, iPad, or iPod. *
Backup - Restore your device from an iCloud or iTunes backup. *
iMessage activation unsuccessful
