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my apple watch

my apple watch series 3 has been stuck on the info screen and it is unpaired and won't connect when i try to connect it says pair to iPhone but won't pair i needed to update it so as i got a new phone i would disconnect it and while pairing my watch to my phone it would update so then when i tried so i did a hard reset didn't work still on the same screen

Apple Watch Series 3, watchOS 6

Posted on Jan 3, 2022 7:14 PM

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Question marked as Top-ranking reply

Posted on Jan 3, 2022 7:22 PM

What happens (where does it fail) when you try the steps in:

Set up your Apple Watch - Apple Support


FWIW, a lot of people have problems updating a series 3 watch due to insufficient memory. in some cases, unpairing the watch, completely erasing it, and then updating and restoring the backup will allow you to update it.

Unpair and erase your Apple Watch - Apple Support

Another option (maybe even better, if possible) is to take to make an appointment at the Genius Bar in an Apple Store near you and let them update it.

Genius Bar Reservation and Apple Support Options - Apple


1 reply
Question marked as Top-ranking reply

Jan 3, 2022 7:22 PM in response to Graicie_230

What happens (where does it fail) when you try the steps in:

Set up your Apple Watch - Apple Support


FWIW, a lot of people have problems updating a series 3 watch due to insufficient memory. in some cases, unpairing the watch, completely erasing it, and then updating and restoring the backup will allow you to update it.

Unpair and erase your Apple Watch - Apple Support

Another option (maybe even better, if possible) is to take to make an appointment at the Genius Bar in an Apple Store near you and let them update it.

Genius Bar Reservation and Apple Support Options - Apple


my apple watch

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