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J_Pressley Author

Level 1

17 points

Can’t send pictures or videos to non iPhone users

Can’t send pictures or videos to non iPhone users even when I have MMS turned on ?!?! Help!!

iPhone 11 Pro Max, iOS 15

Posted on Dec 28, 2021 6:30 PM

Top-ranking reply

Ijustwanttolookattheforums

Level 6

15,962 points

Posted on Dec 28, 2021 6:39 PM

A photo or video message to a non-iPhone user is called an MMS. These messages are normally chargeable at an extra fee from your carrier.

Do you have a safety buffer? Some networks have this in place to avoid going over your allowance, one reason you might be unable to send a photo/video to a non-Apple user via MMS could be that you have already reached this buffer.

You might also want to take a look at the following resource for help

If you can't send or receive messages on your iPhone, iPad or iPod touch – Apple Support (UK)

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Can’t send pictures or videos to non iPhone users

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