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I can't complete the data transference to my iPhone 12

Hi everyone, i have just got an iphone 12 and try to transfer my old data to my new phone. i follow the on screen instruction but however until the steps : transfered data from device, I then click continue and it straight back to the HELLO screen. please could anyone advise?



[Re-Titled by Moderator]


iPhone 12, iOS 14

Posted on Dec 28, 2021 4:34 PM

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Dec 28, 2021 4:37 PM in response to HL1979

HL1979 wrote:

Hi everyone, i have just got an iphone 12 and try to transfer my old data to my new phone. i follow the on screen instruction but however until the steps : transfered data from device, I then click continue and it straight back to the HELLO screen. please could anyone advise?

Proceed with the other 2 methods in this link Transfer data from your previous iOS or iPadOS device to your new iPhone, iPad, or iPod touch - Apple Support

I can't complete the data transference to my iPhone 12

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