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Cannot setup this AirTag

Just got an AirTag for Christmas. I’ve never setup an AirTag to my account so I’m confused why I’m getting this message “Cannot setup this AirTag…Your AppleID cannot add another AirTag until one or more have been removed”


I don’t have other AirTags so I have nothing to remove. I’ve tried resetting with removing the battery and going through the steps but I get the same result.

Posted on Dec 24, 2021 11:18 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 25, 2021 8:13 AM

Set up your AirTag using your iPhone, iPad, or iPod touch - Apple Support


How to reset your AirTag - Apple Support


If that doesn't help with your issue, contact Apple:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

1 reply
Question marked as Top-ranking reply

Dec 25, 2021 8:13 AM in response to AmandaGilbert

Set up your AirTag using your iPhone, iPad, or iPod touch - Apple Support


How to reset your AirTag - Apple Support


If that doesn't help with your issue, contact Apple:


Contact Apple. Click here --> https://support.apple.com/choose-country-region Select your country, then a product. If you don't see one that handles your issue then keep experimenting with selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


or:


Contact Apple for support and service --> "See a list of Apple phone numbers around the world."

Click here --> https://support.apple.com/HT201232

Cannot setup this AirTag

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