MacBook Pro M1 Keyboard Backlight is dimmer/gradient like on the left side

This issue first appeared 6 months ago, after a feq days in was fixed by itself, now after 6 months it reappeared. Is this an issue other people are having, or is it just me. I really dont want to send it back and get another one. Based on my past experience im hoping this problem will fix itself just like the last time. If any one has recomendations on how to fix this problem please let me know

MacBook Pro 13″, macOS 12.1

Posted on Dec 24, 2021 02:32 AM

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Question marked as Top-ranking reply

Posted on Dec 24, 2021 07:00 AM

Hi,

Try to check your MacBook Pro with Apple Diagnostics if it reports ambient light sensor error(ALS001).

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, try to make Genius Bar reservation if your local retail AppleStore is open or find local opened Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


3 replies
Question marked as Top-ranking reply

Dec 24, 2021 07:00 AM in response to frederikberisha95

Hi,

Try to check your MacBook Pro with Apple Diagnostics if it reports ambient light sensor error(ALS001).

Use Apple Diagnostics to test your Mac - Apple Support

If it doesn't help, try to make Genius Bar reservation if your local retail AppleStore is open or find local opened Apple Authorized Service Provider to be examined your MacBook Pro there.

Genius Bar Reservation and Apple Support Options - Apple

Apple - Find Locations - Location Selector


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MacBook Pro M1 Keyboard Backlight is dimmer/gradient like on the left side

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