apple tv settings not displayed

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Level 1

6 points

On my apple tv 4k, I cannot scroll down to access the settings. It only shows 4 of the apple icons

Apple TV 4K, tvOS 14

Posted on Dec 22, 2021 4:25 PM

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Answer 1

Level 10

146,136 points

Perhaps the remote is not properly connected (or paired): If your Apple TV remote isn't working - Apple Support

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Answer 2

Level 10

148,422 points

It has lost its internet connection. Please try:

unplug your modem from the power for 2-3 minutes and re plug in.
Please do the same with your router.
Unplug the Apple TV from its power source for2-3 minute, plug it back in and then retest.

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