You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

switching phones

someone please help! i have got new phone from iphone se to iphone 12 and put sim card in and all data transferred perfect, offered my old phone to my mum who has iphone 6 put her sim card in my old phone but works but still all my details on that phone as well please advise what to do?

iPhone 12 mini

Posted on Dec 7, 2021 1:17 PM

Reply
Question marked as Top-ranking reply

Posted on Dec 7, 2021 3:10 PM

markgrim1983 wrote:

someone please help! i have got new phone from iphone se to iphone 12 and put sim card in and all data transferred perfect, offered my old phone to my mum who has iphone 6 put her sim card in my old phone but works but still all my details on that phone as well please advise what to do?

You need to erase the old phone follow here What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

3 replies
Question marked as Top-ranking reply

Dec 7, 2021 3:10 PM in response to markgrim1983

markgrim1983 wrote:

someone please help! i have got new phone from iphone se to iphone 12 and put sim card in and all data transferred perfect, offered my old phone to my mum who has iphone 6 put her sim card in my old phone but works but still all my details on that phone as well please advise what to do?

You need to erase the old phone follow here What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

switching phones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.