You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Hi I recently detected my Apple Watch 5 ECG does not detect my finger. Please help

Can someone help me fix my Apple Watch 5. The ECG does not detect my finger, not happen

Apple Watch Series 5, watchOS 8

Posted on Dec 6, 2021 6:05 AM

Reply
Question marked as Top-ranking reply

Posted on Dec 6, 2021 6:21 AM

There are 2 things that fix about 98% of watch problems;

1.Force restart

Press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

This fixes a surprising number of issues.


2.Unpair and re-pair and setup as new.

This returns the watch to the way it was when you bought it brand new.

You can Unpair and re-pair and restore the watch from a backup but the problem with this is that whatever software glitch you had could be reintroduced from the backup you made when the watch was faulty,therefore leaving you no further forward.

2 replies
Question marked as Top-ranking reply

Dec 6, 2021 6:21 AM in response to Mill27

There are 2 things that fix about 98% of watch problems;

1.Force restart

Press and hold both the side button and Digital Crown for at least 10 seconds, then release both buttons when you see the Apple logo.

This fixes a surprising number of issues.


2.Unpair and re-pair and setup as new.

This returns the watch to the way it was when you bought it brand new.

You can Unpair and re-pair and restore the watch from a backup but the problem with this is that whatever software glitch you had could be reintroduced from the backup you made when the watch was faulty,therefore leaving you no further forward.

Hi I recently detected my Apple Watch 5 ECG does not detect my finger. Please help

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.