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obrienrobin Author

Level 1

4 points

Apple account disabled

How can we fix this so that I can download apps

iPhone 12 Pro

Posted on Nov 29, 2021 9:22 AM

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2 replies

Level 10

208,512 points

Nov 29, 2021 9:37 AM in response to obrienrobin

See these circumstances:

1) Apple ID disabled (generic) = If your Apple ID is locked or disabled - Apple Support

2) Apple ID disabled (in iTunes & App Store) = Contact Apple Support, after reading this support article:--> If you see a message that says 'Your account has been disabled in the App Store and iTunes' , and using the following link:--> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

If the issue still persists, contact Apple Support using this link:--> Contact Apple for help with Apple ID account security - Apple Support

Regards

Giulio

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Level 10

230,618 points

Nov 29, 2021 9:23 AM in response to obrienrobin

See this to contact Apple for assistance. If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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Apple account disabled

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