You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

The new iPad mini is available today. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

How do I update to iOS 15

How to update iPad eight to iOS 15

iPad, iPadOS 14

Posted on Nov 27, 2021 4:40 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 27, 2021 4:45 AM

Assuming you're trying to update your device wirelessly, and bearing in mind that to perform such a procedure you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections are admitted, and I suggest that you keep the device plugged into power during the whole update process), read this suppport article:--> If your iPhone, iPad or iPod touch won’t update


If the issue persists, try to update it via computer (if you don't have a computer borrow one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider):

Learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.


If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

1 reply
Question marked as Top-ranking reply

Nov 27, 2021 4:45 AM in response to Coppercoppercreekand

Assuming you're trying to update your device wirelessly, and bearing in mind that to perform such a procedure you need to connect your device to a reliable and fast Wifi Network with internet access (no cellular data, unless you use a 5G network, no personal hotspot on your device, no VPN connections are admitted, and I suggest that you keep the device plugged into power during the whole update process), read this suppport article:--> If your iPhone, iPad or iPod touch won’t update


If the issue persists, try to update it via computer (if you don't have a computer borrow one from your friends/neighbors, or ask for help at an Apple Store or Authorized Service Provider):

Learn how to update your device manually if you're using a Mac with macOS Catalina or later, or if you're using a Mac with macOS Mojave or earlier or a Windows PC.


If you still get no help, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

How do I update to iOS 15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.