Sign Out of iCloud on MacBook Pro won't work, just endless spinning wheel.
I'm trading in my 2013 MacBook Pro 15" Retina with Catalina and only have a couple hours left (borrowing a friend's power cable because mine broke), and the last thing I need to do is sign out of iCloud and restore the MacBook to factory settings. However when I click on Sign Out in the Overview section, the little gray wheel just spins endlessly and never finishes signing me out.
I've force-quit, tried again, rebooted, uninstalled Sophos, and even turned off Screen Time (another forum suggested that), but nothing.
Can I simply skip this step and tell the MacBook to erase all data and restore to factory or MUST I finish this broken Sign Out process? Is this a known issue with Catalina?
MacBook Pro 15″, macOS 10.15