You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Transferring to new iPhone

I cannot find my iPhone XS backup in my iCloud. I want to be sure the phone IS backed up so I can transfer everything on phone to a new iPhone.

Logging on to iCloud I only see info from my Mac - but supposedly my watch & iPad as well as the phone are being backed up to the cloud. I can't find any backup for these devices, although they are listed as devices under the settings.

How can I be assured everything on phone gets to new phone?

iPhone XS, iOS 14

Posted on Nov 22, 2021 1:09 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 22, 2021 1:33 PM

Correct. Backups cannot be seen in the iCloud.com website. to verify the backup exists, setup the new iPhone and select iCloud backup when promoted. It will then show any available iCloud backups.


You can also verify directly in the iPhone XS under Settings->Account->iCloud->Manage Storage->Backups->(This iPhone) it will show the size and date when it was made.

3 replies
Question marked as Top-ranking reply

Nov 22, 2021 1:33 PM in response to gwesq

Correct. Backups cannot be seen in the iCloud.com website. to verify the backup exists, setup the new iPhone and select iCloud backup when promoted. It will then show any available iCloud backups.


You can also verify directly in the iPhone XS under Settings->Account->iCloud->Manage Storage->Backups->(This iPhone) it will show the size and date when it was made.

Transferring to new iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.